Mixdown's Top Jobs In The Music Industry (This Week)

January 20 - February 4

Whether you're fresh out of uni, looking for a major career break or simply wanting extra money in between gigs, the music industry is a competitive place. To make things a little easier, here's our list of some of the best jobs going around the country.

CUSTOMER SERVICE LIAISON - UNIFIED MUSIC GROUP (Melbourne)

Local heavy label UNIFIED need you! They're on the look out for a capable, trustworthy individual to come aboard and assist with customer communications in Melbourne.

 

Tasks Include:

  • Acknowledge, respond and promptly resolve all inbound customer enquiries within our internal SLA.
  • Resolve product or service problems by clarifying customer complaints
  • Maintain financial account by processing customer or order adjustments  
  • Build sustainable relationships of trust thought open and interactive communication. 
  • Work with internal teams to ensure that communication to customers on product delays changes to delivery times is set prior to delivery timelines. 
  • Handle product recalls, returns, and exchanges 

 

Go on hero - apply via Seek today!

 

OFFICE/MAILROOM LEAD - UNIVERSAL MUSIC AUSTRALIA (Sydney)

Universal Music Australia are one of the big dogs of music publishing and promotion, and they're looking for you to help 'em out. There's a role going in their office and mailroom, where you'll be assisting with the day-to-day functions of a major record label - no pressure. If you're living in Sydney and literally want to get your foot in the door of the industry, this is yours for the taking. 

 

Skills/Responsibilities Required:

  • Computer skills: Word, Excel, Power Point, Outlook, Internet.
  • Experience negotiating with external suppliers & services.
  • Experience in a fast moving environment.
  • An understanding of the importance of facilities operations within a medium - large company.
  • Strong customer service
  • Experience managing direct reports

 

Tasks Include:

  • Oversees mailroom activities including receipt, sorting and distribution of incoming mail/packages/boxes as well as the preparation and sending of outgoing mail/packages/boxes on timely manner.
  • Streamlining processes and procedures to ensure the most efficient and effective delivery of service, and suggest improvements required.
  • Manage the car park, including bookings and sending out appropriate communication for visitor parks.
  • Responsible for making sure that building and services meet the needs of the business
  • Coordinating all maintenance issues and schedules with external contractors and Facility Intern.
  • Managing WH&S issues to ensure best practice and the business is providing a safe & healthy working environment.
  • Manage the day to day coordination of business services and supplies.
  • Supervise Facility Intern to ensure all assigned tasks have been completed on daily basis.
  • Supervise and manage Universal’s Front Office area/ receptionist to ensure high level and professional service is provided to clients, visitors and internal stakeholders.  Contact HR for temporary support where needed.
  • Provide guidance and assistance to Receptionist when required.

 

Don't delay, apply today - hit the link here to follow your dreams. 

 

MARKETING ASSISTANT - MANNYS/STORE DJ (Melbourne)

Mannys and Store DJ are Australia's fastest growing music retail chain, with stores all around the country and some of the best prices on some of the finest gear available. They're accepting applications for a motivated marketing mogul to join their HQ in Melbourne and assist with their national marketing. 

 

Skills/Responsibilities Required:

  • An understanding of and interest in the world of musical instruments, DJ and pro audio equipment
  • Strong communication skills and a creative mind
  • Copywriting, proof reading and editing competence
  • Great attention to detail
  • The ability to take ownership of tasks and work unsupervised
  • Experience with and basic HTML and CMS use
  • Photography / videography capture and editing skills
  • Social media planning, management, content curation and creation
  • Advertising experience

 

Tasks Include:

  • Collating product information for our websites (editing product descriptions, images and basic HTML)
  • Curating and creating original content for our websites / social media channels and assisting in all other areas of marketing where required. 

 

Get your application in for this opportunity here!

 

ONLINE ORDERS CUSTOMER CARE - MANNYS/STORE DJ (Melbourne)

You know the company we just mentioned above? Well, they've got another role going in Melbourne; this time in the e-commerce department. Interested? Read on...

 

Skills/Responsibilities Required:

  • Exceptional communication skills that build rapport and seeks solutions
  • Previous experience in customer service (online or music retail experience is preferred but not essential)
  • A real passion for music and some experience in its creation or performance
  • The ability to learn quickly, absorb, focus and remain calm under pressure
  • A reliable, positive and proactive approach that enables the team’s success
  • The capacity to take ownership of tasks and work unsupervised
  • Sound computer skills and proficiency in Microsoft Outlook, Word and Excel
  • A natural ability to provide genuine, personable and knowledgeable service

 

Tasks Include:

  • Providing outstanding customer experiences across various platforms
  • Managing and processing online sales and customer enquiries
  • Achieving set goals and meeting strict deadlines
  • Liaising with our stores, warehouses and suppliers
  • Maintaining a welcoming and task-focussed office environment
  • Attending product and professional training sessions

 

Head over this way to apply!

 

INSTRUMENT/AUDIO TECHNOLOGY SALES SPECIALIST - MANNYS/STORE DJ (Various locations)

Finally, Store DJ and Mannys are also looking for a new crew of sales specialists to help hock off guitars, amps, controllers, keyboards and everything else you'd expect to find in a music store. They've got vacancies in Fitzroy North, Alexandria, Fortitude Valley and West Leederville, so you're completely spoiled for choice here. 

 

Skills/Responsibilities Include:

  • Exceptional communication skills that offer genuine, personable and knowledgeable service
  • Previous experience in customer service (music retail experience is preferred but not essential)
  • The capability to learn quickly, remaining focussed and calm under pressure
  • A reliable and proactive work ethic that contributes positively to the team
  • The ability to take ownership of tasks and work unsupervised
  • Sound computer skills and proficiency with Microsoft Outlook, Word and Excel
  • The capacity to work 5 days per week including regular Saturdays​

 

Tasks Include:

  • Providing outstanding customer focussed service across various platforms
  • Managing all aspects of sales, from handling enquiries, consultation and after sales support
  • Active involvement in day-to-day store procedures
  • Working to individual and team goals and deadlines
  • Attending product and professional training sessions
  • Maintaining an informative and welcoming retail environment

 

If you're more of a guitar salesman, hit the link here. For DJs and synth heads, here's your ticket - good luck!

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